Mapa da


How do government stores and process citizen's identification information?

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Mapa da



Brazil needs a map of the most important resource for economic development in the contemporary world: information . In the public sector, the processing of citizen information is often chaotic. We have dozens of systems that don't talk to each other, data is constantly lost, informational silos are misused, and so on.


Who pays the price of all this is the citizen. Today, administrative processes take much longer than they should, need to be repeated for each government agency, and are much more expensive than necessary.


This map exposes the problem and helps formulate a simple but powerful question: how can we improve?

The first version of the map emphasizes the information silos related to personal documents, which are fundamental in the citizen's relationship with the state.


Six layers of the document ecosystem in Brazil are represented: managing bodies, information technology operators, databases, applications, documents, and related services and policies.


The mapping aims to assist in a better informed discussion about documents, red tape, access and quality of public services in Brazil.


The Mapa da Informação was developed by the Institute for Technology & Society (ITS-Rio)


On tests. If you desire to contribute within the project contact us at:



* Better visualization on lager screens